Frequently asked questions
General
With Managed Infrastructure Services, SUE takes over the day-to-day management of your servers, virtualization, storage, network, and databases—whether on-premises, hosted, or hybrid. With traditional system administration, you resolve issues as they arise, often on a per-server basis and manually. SUE manages your environment according to fixed agreements, including monitoring, scheduled patching, configuration as code using Ansible and Terraform, and tested backups. Every change is repeatable, and you know in advance how the recovery process will proceed.
Application Modernization
A well-defined application often takes a few months, while a large application landscape takes one to two years, in phases, carried out in phases. The preliminary analysis determines how reliable that estimate is.
For administrative applications with many forms and workflows, sometimes yes. For complex, computationally intensive, or tightly integrated systems, usually not. Also consider vendor lock-in and licensing costs.
No. A modern application can run just as well on-premises or in a sovereign European cloud. With containers and Kubernetes, you keep that option open.
Technical debt is the extra effort you end up paying for later as a result of hasty or outdated software decisions. It is measured using indicators such as code complexity, outdated dependencies, test coverage, the time it takes to implement changes, and the number of incidents per release.
No. SUE is modernizing in stages, with the old and new systems running side by side temporarily. We’ll switch over only after tests show that the new component works the same way. Each step can be reversed.
The free application analysis provides an initial overview of your application: scope, technology, risks, and promising paths forward. The Application Modernization Assessment goes into greater depth, offering a documented architecture, recommendations for each component, and a budgeted roadmap.
Every change is reviewed by a SUE engineer and tested against the behavior of the old application. A component is only released to production once that behavior matches. AI speeds up the process; the quality requirements remain the same.
Yes. Re:App can run entirely offline and within your own environment. Your source code is not sent to a public AI service and is not used to train models. This allows you to maintain control over where your code and data are stored, even when NIS2, BIO, or confidentiality agreements impose strict requirements.
SUE supports migrations to Red Hat OpenShift Virtualization, SUSE Virtualization, Apache CloudStack, Proxmox VE, and KVM with libvirt, as well as to the public cloud or containers on Kubernetes. Nutanix, Hyper-V, and Azure Local are also options. The best approach depends on the specific application and factors such as licensing, management expertise, and how cloud native the application already is.
FinOps is an approach in which engineering, finance, and business share responsibility for cloud costs. Costs are allocated by team or product, so that every decision has a visible price tag. To this end, SUE sets up dashboards that show development teams the costs associated with their architectural choices.
Application Modernization and Migration
Aquasec
AWS
The biggest savings usually come from rightsizing oversized instances and databases, cleaning up unused resources, using Savings Plans or Reserved Instances for stable usage, reducing data traffic, and making architectural adjustments. SUE tackles this in four steps: (1) analyzing your AWS environment, from usage and architecture to procurement; (2) prioritizing measures based on savings, risk, and effort; (3) implementing the measures in a controlled manner together with your team, without compromising performance or availability; (4) sustaining the savings with FinOps: cost allocation by team, budgets, alerts, and regular reviews. Learn more about Our Approach for cloud cost optimization.
Cloud Cost Optimization & FinOps
At least once a month with engineering and finance, with automatic alerts for deviations. You review commitments on a quarterly basis.
Residual capacity with up to a 90% discount, which the provider may reclaim at short notice. Suitable for batch processing, CI/CD, and stateless Kubernetes workloads that can tolerate interruptions.
Allocate costs by application, choose the smallest model that is sufficient, use prompt caching and batch processing, and measure GPU utilization. Focus on costs per outcome, such as per query processed.
The FinOps Open Cost and Usage Specification: an open standard for cost and usage data from the FinOps Foundation. AWS, Azure, Google Cloud, and an increasing number of SaaS providers deliver their data in this format, allowing you to compare costs across multiple sources.
Starting 12 January 2027, cloud providers will no longer be allowed to charge fees for transferring your data when you switch to another provider or move to an on-premises solution. Until that date, they may only pass on their own costs. You will still be charged for regular data traffic during use.
By serving data closer to the user (CDN, caching), limiting traffic between zones and regions, compressing data, and using gateway or private endpoints instead of NAT gateways.
The team that uses the resources is supported by the finance department and a FinOps manager. Ownership must be explicitly assigned; otherwise, no one will feel responsible.
Cloud costs expressed per unit that matters to your business, such as per customer, transaction, or order. This lets you see if you’re becoming more efficient as you grow.
With showback, teams can see their costs without having to pay them. With chargeback, the costs are charged to their budget. Start with showback and switch to chargeback once cost allocation is reliable.
A common target is 70–80% of steady-state baseline usage. Never commit to peaks or to workloads that will disappear within the contract term, and clean up and rightsize before you buy.
All three offer discounts in exchange for a one- or three-year commitment. A Reserved Instance on AWS or a reservation on Azure is tied to a specific resource type in a region, with discounts of up to 72% on AWS. A Compute Savings Plan on AWS, or the savings plan for compute on Azure, is a fixed hourly rate that applies to other instance types and regions as well—and on AWS, it also applies to Fargate and Lambda—with discounts of up to 66%. Google Cloud offers committed use discounts: resource-based for fixed vCPUs and memory, and spend-based for a fixed amount of usage. The more predictable your usage, the more you’ll benefit from the fixed-rate option.
Not necessarily. You can gain a lot of insight from the tools that AWS, Azure, and Google Cloud offer as standard, and all three provide cost data in the FOCUS format. Additional tools are especially worthwhile when dealing with multiple clouds, Kubernetes, or SaaS costs. We’ll recommend what’s right for your organization’s size.
Yes. The approach is the same; the tools and procurement models vary by cloud. We include multi-cloud environments, Kubernetes clusters, and AI workloads in the same analysis.
Not if you understand the risks associated with each measure. The provider can reclaim Spot capacity at short notice, and resource requests and limits set too tight can lead to CPU throttling or OOM kills. That’s why we assess the risk of each measure, test changes, and implement them in consultation with the team. Often, performance actually improves because resources are better aligned with usage.
Quick savings—such as decluttering, rightsizing, and shutting down test environments—often show up on the bottom line within a few weeks. At Colect, the first savings were realized within a month. Architectural changes take more time, so we implement them in phases.
In the AWS environments analyzed by SUE, 34.9% of the waste is in databases, 23.4% in compute, 18.9% in networking, 12.2% in storage, and 6.6% in unused resources. The greatest savings, therefore, require a technical review of databases and architecture. Simply cleaning up yields the least benefit. We are examining the same categories on Azure and Google Cloud.
That varies greatly depending on the environment. In the AWS environments analyzed by SUE, customers save between 4% and 80% on their bills, with an average savings of 37%. An environment that has grown over the years without being reviewed typically yields greater savings than one that has already been optimized. For Azure and Google Cloud, the assessment shows what savings are possible in your environment.
Cloud Migration
Well-known European providers include STACKIT, OVHcloud, IONOS, and Scaleway. In addition, hyperscalers offer sovereign options, such as the AWS European Sovereign Cloud. A European provider operates under European jurisdiction but offers fewer Managed Services and less tooling. You choose based on each dataset.
Moving workloads back from the public cloud to an in-house data center or private cloud. Organizations do this for reasons of cost, sovereignty, or performance. Just as with migration, you make that decision on a per-workload basis: if something works well in the cloud, you leave it there.
Not necessarily. Workloads with fluctuating demand are often cheaper in the cloud, while workloads that run 24/7 at a constant load are sometimes more expensive. The difference lies in rightsizing, reservations, shutting down what you’re not using, and factoring in management and hardware replacement costs.
You can migrate a single application in a matter of weeks. A data center with hundreds of servers is migrated in phases, often spread out over a year or longer. Gartner estimates that a complete migration away from VMware will take three years or more. A thorough assessment beforehand ensures reliable planning.
The terms are often used interchangeably. Cloud transition typically refers to the broader change—encompassing not only technology but also processes, management, costs, and your team’s expertise. Cloud Migration refers to the migration of applications, data, and the infrastructure itself.
By defining in advance how you’ll leave. SUE captures the environment as Infrastructure as Code, uses containers and open standards wherever possible, and writes an exit plan that outlines the sequence and costs of a migration. Operating completely independently of providers is expensive. Therefore, decide for each workload which managed services are worth the dependency.
A good partner advises on which cloud and which approach are best suited for each workload, rather than just selling a single cloud. They can also customize applications themselves if migration alone isn’t enough, and continue to manage costs after the system goes live. Ask about migrations similar to yours. SUE has been working on infrastructure since 1997, migrating to AWS, Azure, Google Cloud, and European clouds, and modernizing applications—all within the same team.
To AWS, Microsoft Azure, Google Cloud, European cloud providers, and private clouds. SUE does not favor any single provider: for each workload, we consider costs, the services required, compliance requirements, and your team’s expertise. Many organizations end up with a mix of public cloud and on-premises solutions.
Cloud Security
Significant incidents: an early warning within 24 hours, an incident report within 72 hours, and a final report within one month. In the Netherlands, the Dutch Cybersecurity Act has governed this since 15 August 2026.
The agreement between the cloud provider and the customer regarding who is responsible for securing what. The provider is responsible for the cloud infrastructure. The customer remains responsible for identities, configuration, and data at all times, even with SaaS.
CSPM checks your cloud configuration for errors. A CNAPP combines CSPM with workload protection, access management, and frequent scans in the pipeline. This allows you to see …combine into an attack path.
The infrastructure of major providers is usually more secure than the average in-house data center. But in the cloud, a single configuration error can immediately expose data to the public. The difference lies in the design: with guardrails, least privilege, and continuous monitoring, the cloud can be secured effectively.
Cloudflare
Dynatrace
Dynatrace Intelligence supports three phases: recommendations, human-supervised actions, and autonomous actions within defined guardrails. You choose the level of automation for each type of incident. We recommend starting with recommendations and approval, and only automating once the results are demonstrably accurate.
Dynatrace helps with the technical aspects of DORA, such as rapid incident analysis, insight into vulnerabilities in third-party software using Runtime Vulnerability Analytics, and change validation with Site Reliability Guardian. The Compliance Assistant aggregates relevant metrics and events for reporting. Policies and reporting processes to the regulator remain your responsibility, and we’re here to help you navigate them.
Costs depend on what you monitor and how much data you store and retain. With OpenPipeline, you filter data before it is stored in Grail, and you can set how long to retain each type of data. We provide an estimate upfront based on your environment and then track your usage on a monthly basis.
Yes. Dynatrace maps the entire topology of your Kubernetes environment and identifies the responsible service or infrastructure component in the event of an incident. You can import data that you’re already collecting with OpenTelemetry into Dynatrace, including data for AI workloads using the GenAI conventions.
You can purchase Dynatrace through a partner such as SUE or through your cloud provider’s marketplace. When you purchase through SUE, you combine the license with implementation, management, and assistance in aligning usage with what you’re monitoring. If you purchase through the marketplace, it may count toward your existing agreements with AWS, Azure, or Google Cloud. We’ll work with you to determine which option is most cost-effective for you.
Elastic
Elastic Cloud or Serverless is the fastest option if you don’t want to manage clusters and your data can be stored in a European cloud region. A self-managed setup using the ECK operator on your own Kubernetes (including OpenShift, AKS, EKS, and GKE) is a better fit if your data must remain on-premises or air-gapped. We’ll help you choose based on data location, management overhead, and costs, and can take over management if you’d like.
Yes. Elasticsearch stores dense and sparse vectors and combines vector search with keyword search and filters (hybrid search). Forrester named Elastic a Leader in *The Forrester Wave: Cognitive Search Platforms, Q4 2025*. With Agent Builder, you can build agents that communicate with other systems and language models via MCP and A2A.
Start by taking stock of your data sources, detection rules, and dashboards. Elastic offers Automatic Migration for detection rules (generally available since Elastic 9.2) and for dashboards (technical preview). We recommend running both platforms in parallel for a period of time so that your SOC can validate the new detections.
GitLab
Yes. With Managed GitLab, SUE handles upgrades, patches, backups, monitoring, and runner management—whether in your own data center or on AWS, Azure, or Google Cloud. GitLab releases a new version every month, and we schedule the upgrades so they don’t disrupt your teams. You retain control over access, data, and configuration.
Yes. With GitLab Duo Agent Platform Self-Hosted, you can run models on your own infrastructure; since GitLab 19.0, this also includes open models such as Mistral Devstral 2 and GLM-5.1 via vLLM. With an offline license, this works entirely without an internet connection.
GitLab.com is a multi-tenant SaaS solution that requires the least amount of management. GitLab Dedicated is a single-tenant SaaS solution where GitLab manages the platform for you on AWS in a region of your choice, with BYOK and a monthly update to the N-1 release. With the self-managed option, you run the platform yourself or have SUE manage it for you, in your own data center or cloud. This is also the option for air-gapped environments.
Atlassian will discontinue Jira and Confluence Data Center on 28 March 2029; starting 30 March 2026, new customers will no longer be able to purchase Data Center subscriptions. Bitbucket and Bamboo Data Center are not subject to this end date and will remain available through a Bitbucket Hybrid License. If you still want to move to a single platform for code, CI/CD, and issues, GitLab’s Bitbucket Server importer will migrate your repositories, pull requests, and comments.
Start by taking inventory of your Jenkinsfiles, shared libraries, and plugins, and select a few representative pipelines as a pilot. The "Convert to GitLab CI/CD Flow" feature in the GitLab Duo Agent Platform converts Jenkins syntax to GitLab CI/CD YAML and creates a merge request for it. SUE reviews and standardizes that output into reusable templates, so you can then migrate on a team-by-team basis.
Google Cloud
The Gemini Enterprise Agent Platform is the environment in which Google has been consolidating its tools for building and managing AI agents since Next 2026, including Vertex AI Agent Builder and the Agent Development Kit. You can select models such as Gemini 3.1 Pro and manage permissions and monitoring through Agent Identity, Agent Gateway, and Agent Observability. According to Forrester, Agent Identity is generally available, while many other components are still in preview.
RaMP (Rapid Migration & Modernization Program) is Google Cloud’s migration program. It begins with an assessment that includes a TCO analysis and can subsequently provide service funds and Google Cloud credits, depending on the expected usage of the migrated workloads. We’ll evaluate whether RaMP is a good fit for you on a per-migration basis.
Data Boundary keeps your data in the public Google Cloud within a selected region, with dedicated key management and control over administrator access. Google Cloud Dedicated runs on separate infrastructure managed by a local partner, such as Thales in France and, starting in late 2026, in Germany. Google Distributed Cloud (air-gapped) is located in your own data center, with no connection to the internet.
The Dutch Google Cloud region is called europe-west4 and operates in Google's data center in Eemshaven. Using organizational policies or the EU Data Boundary feature in Assured Workloads, you can enforce that new resources are created only in EU regions such as europe-west4.
High-Tech & Manufacturing Industry
Kubernetes
OpenShift is a comprehensive enterprise platform with extensive built-in functionality and support from Red Hat, and it is well-suited for regulated and hybrid environments. Rancher excels at centrally managing multiple clusters across different infrastructures, and it is lighter and more flexible. Existing expertise, requirements, and budget are usually the deciding factors.
EKS, AKS, and GKE all scale automatically—both the number of pods and the number of nodes. The difference lies in how much you configure yourself. With GKE Autopilot and EKS Auto Mode, the provider fully manages the nodes. With AKS and standard EKS, you choose the node pools and the autoscaler yourself—often Karpenter for EKS. In practice, realistic resource requests and well-configured autoscalers have a greater impact on how smoothly a cluster scales than the choice of provider.
- primarily in a single public cloud: EKS, AKS, or GKE;
- Managed and hybrid: Red Hat OpenShift;
- many clusters on different infrastructure: SUSE Rancher Prime with RKE2;
- on-premises or at the edge with many identical nodes and a minimal OS: Talos Linux with Omni;
- Data that must remain in Europe: a European cloud provider or on-premises.
Start with your cloud provider’s managed Kubernetes service: Amazon EKS, Azure AKS, or Google GKE. The provider manages the control plane, and all you need to do is set up the nodes and applications. With GKE Autopilot or EKS Auto Mode, the provider also manages the nodes. To learn Kubernetes on your own laptop or a test server, k3s or MicroK8s will suffice. Installing it yourself using kubeadm or a minimal platform like Talos Linux requires more platform knowledge and is better suited for an experienced team.
In phases, starting with the simplest applications. For each application, you decide whether to place it in a container, run it as a virtual machine, or phase it out. Next, you move on to stateless web applications and APIs. You extract configuration and secrets from the code, test in a separate cluster, and let the old and new systems run side by side for a while before switching over. Applications that don’t yet fit into a container can run as VMs on the same platform using KubeVirt. The complete step-by-step plan is in Section 11.
Yes. Kubernetes runs on any infrastructure, including in your own data center or with a European cloud provider. We manage those environments the same way we do in the public cloud.
Yes. With OpenShift Virtualization or SUSE Virtualization, you can run virtual machines and containers on the same platform. This allows you to transition from VMware in phases, without having to move everything to containers right away. SUE guides the migration and can manage the platform afterward.
Especially for Kubernetes in your own data center, at the edge, or with a sovereign European provider. Talos has no SSH, no shell, and no package manager: every node is identical, and the attack surface is small. We upgrade the operating system and Kubernetes in a single step, and that step is reversible. If you primarily run your environment in a single public cloud, the managed service offered by that cloud (EKS, AKS, or GKE) is usually simpler.
Amazon EKS, Azure AKS, Google GKE, Red Hat OpenShift, SUSE Rancher (RKE2), Talos Linux, and Multistax—in the public cloud, on-premises, at the edge, or in a sovereign environment.
Linux
Broadcom will support vSphere 8 and ESXi 8 through 11 October 2027. Those who do not wish to migrate to VMware Cloud Foundation 9 after that date can choose from platforms based on Linux and KVM:
- KVM with libvirt on RHEL or SLES: the foundation of nearly all alternatives. Suitable for smaller environments with in-house Linux expertise.
- SUSE Virtualization (formerly Harvester): virtualization on Kubernetes, managed from Rancher.
- Red Hat OpenShift Virtualization: virtual machines alongside containers on OpenShift.
- Proxmox VE: Based on Debian, with its own web interface and optional paid support. Popular among smaller teams.
- Apache CloudStack: a KVM-based cloud platform for large private clouds serving multiple departments or customers. With SUE, NXP replaced its virtualization software with CloudStack.
SUE supports migrations to any of these platforms. Nutanix, Hyper-V, and Azure Local are also options. The best choice depends on the number of VMs, your management expertise, and whether you also want to run containers on the same platform. Learn more in the Kubernetes guide.
Ansible is an open-source tool from Red Hat that captures server configurations as code. You describe in playbooks what a server should look like, and Ansible brings each server into that state. No agent runs on the servers: Ansible works via SSH. During a migration, you can set up each new server identically, test the configuration in advance, and repeat the process. This also makes subsequent migrations easier. For larger environments, there’s the commercial Red Hat Ansible Automation Platform, which includes a web interface, access control, and logging. To learn how to write an Ansible role, check out our blog post on Ansible best practices.
| Version | Full support until | Maintenance (updates) until |
|---|---|---|
| RHEL 6 | 10 May 2016 | 30 November 2020 |
| RHEL 7 | 6 August 2019 | 30 June 2024 |
| RHEL 8 | 31 May 2024 | 31 May 2029 |
| RHEL 9 | 31 May 2027 | 31 May 2032 |
| RHEL 10 | 31 May 2030 | 31 May 2035 |
Yes, especially for cloud native and developer workloads, and with Ubuntu Pro for extended support. Just make sure your core software is certified for Ubuntu.
Yes, and that happens often—for example, RHEL for general-purpose servers and SLES for SAP. Keep the number to a minimum and set everything up using the same automation tools.
Both are free, RHEL-compatible successors to CentOS, with a similar lifecycle. Rocky Linux is supported by a community centered around the founder of CentOS; AlmaLinux is supported by a foundation backed by CloudLinux. For most workloads, the technical differences are minor.
Red Hat Enterprise Linux and SUSE Linux Enterprise Server, for which we are a partner, as well as community editions such as Ubuntu, Debian, Rocky Linux, and AlmaLinux.
Yes. We start with an assessment and health check, automate the configuration, and then take over management.
Yes. First, we identify which applications are running on the servers and what support their vendors provide. Then, we use automation to migrate to RHEL, SUSE, or an RHEL-compatible distribution, and we test each application individually. At Rijk Zwaan, we did this for the entire CentOS environment.
Managed Services
Yes. SUE is certified to ISO 27001 (information security) and ISO 9001 (quality management). Both certifications apply to consultancy, projects, Managed Services, products, and research and development. The certificate numbers are 211802/A/0001/UK/En (ISO 9001) and NL 1519.1.1 (ISO 27001).
Because there may come a time when you want or need to switch partners. Make sure to establish in advance that the configuration, code, documentation, and data belong to you, how the handover will take place, and what support the partner will provide during the process. That way, you can leave without disrupting operations.
That depends on the contract. Common remedies include service credits (a discount on the invoice) and a corrective action plan. If the partner repeatedly fails to meet the SLA, you should be able to terminate the contract. More important than the penalty is ensuring that the root cause is resolved permanently.
Typically one to three years, with a notice period of several months. A longer term may result in a lower price, but be sure to consider the option to adjust the scope and service level during the term.
A model in which your own team and a partner manage operations together, with a fixed division of responsibilities. Often, your own team handles the work during the day, while the partner takes care of nights, weekends, and specialized topics.
With staff secondment, you hire people whom you manage; you pay by the hour. With Managed Services, the partner is responsible for the results—as set forth in an SLA—at a fixed price. Staff secondment provides more direct control, while managed services offer greater continuity, since management does not depend on a single person.
Yes. With co-managed support, your own team handles support during business hours, and SUE takes over monitoring and incident response outside of business hours. To that end, we establish agreements in advance regarding runbooks, access, and handoffs.
Yes. We’ll start with an assessment and health check, make arrangements for the handover with the current provider, and take over management in phases. We’ll address any missing documentation during the transition.
Yes. You set the priorities, make changes, and determine the budget. You’ll have access to monitoring and reports; the configuration is stored in a repository that belongs to you; and during the service meeting, we’ll discuss what happened and what could be improved.
This depends on the scope, the service level, and whether you need 24/7 incident response. After the assessment, you’ll receive a fixed monthly price—with no surprises later on.
Microsoft Azure
Start by gaining insights on a per-subscription and per-application basis using Azure Cost Management and the FinOps hubs from the Microsoft FinOps toolkit. Next, focus on right-sizing, cleaning up unused resources, buying Azure Reservations for stable workloads, and making architectural choices such as using PaaS instead of VMs. With Cloud Cost Optimization, we’ll carry out these steps with you and embed them within your teams.
Yes, Microsoft Foundry offers Global, Data Zone, and Regional deployments, and hosted agents in Foundry Agent Service support regional data residency in approximately twenty Azure regions. With VNet integration and Entra ID, the agent communicates with your on-premises systems without a public endpoint.
With the EU Data Boundary, scheduled for completion in February 2025, customer data and support data from most Azure services will be stored and processed within the EU and EFTA. However, Microsoft remains a U.S. company, so the risk posed by extraterritorial legislation such as the CLOUD Act does not disappear as a result. In a Data Sovereignty Assessment, we evaluate whether the Sovereign Public Cloud, External Key Management, or Azure Local is sufficient for each workload.
Microsoft will discontinue the pay-as-you-go versions of AVS that include the VMware license on 31 October 2026, and the license-included service as a whole on 30 August 2027. After that, you’ll only be able to run AVS with your own transferable VCF licenses from Broadcom. We’ll help you choose, on a per-workload basis, between AVS with your own license, rehosting to Azure VMs, or modernizing to AKS and PaaS.
Research & R&D
Yes. You run an open-source model on your own GPUs or in your own cloud account—for example, using vLLM on Kubernetes—so that the data never leaves your environment. An alternative is to use a language model via a cloud service in a European region, such as Amazon Bedrock, which does not use your input to train models.
In both cases, you connect the retrieval-assisted generation (RAG) model to your own documents and data, with the same access permissions as the source. SUE’s Data & AI team starts with a use case workshop so you can first determine which question you want to answer and with which data.
Pay only for the actual computing power you use. Let clusters scale up and down automatically so that no nodes sit idle between runs. Run jobs that can be restarted on spot instances, and save intermediate steps of long computations so that an interruption doesn't result in lost work.
Categorize costs by project or grant, and you’ll see how much each research project costs. When it comes to GPUs, first assess how well they’re being utilized before scaling up. Using cloud cost optimization and FinOps, SUE identifies these costs and works with you to implement the necessary measures.
AWS will no longer accept new users for Research and Engineering Studio (RES) as of 29 September 2026. The latest version, 2026.09, will be supported through 30 September 2027. After that, you have three options: continue managing RES yourself or with a partner (it is open source), switch to AWS services such as Amazon WorkSpaces or AWS Parallel Computing Service, or switch to another portal such as Open OnDemand.
None of these options is a direct replacement, so plan the transition well in advance of September 2027. SUE has built test environments on RES and understands the dependencies involved in a transition.
Government & Public Sector
Haven is the VNG standard for platform-independent cloud hosting for municipalities, based on Kubernetes. An application running in one Haven environment will work in any other, whether it’s hosted by a hyperscaler, a Dutch provider, or in your own data center. Municipalities either adopt the standard or explain why they do not.
The Haven Compliancy Checker verifies that your cluster meets requirements such as a recent Kubernetes version, multiple availability zones, at least three control plane nodes and three worker nodes, RBAC, Linux hardening, ReadWriteMany storage, logging, and monitoring. SUE builds and manages Kubernetes platforms and configures them to pass these checks.
The Cybersecurity Act has been in effect since 15 August 2026, and applies to municipalities, provinces, water boards, and the national government. The governing body is explicitly responsible for managing cyber risks, and serious incidents must be reported. BIO2 is the standard used to fulfill the duty of care.
At the municipal level, the municipal council oversees operations, while the National Inspectorate for Digital Infrastructure oversees the entire government. The Information Security Service (IBD) assists municipalities in the event of incidents.
Yes, under certain conditions. A stricter government cloud policy has been in effect since 3 July 2026. If you use a public cloud service, you must first set out in a cloud strategy why you are using it, what risks it entails, and how you will mitigate those risks. Consider, for example, dependence on a single provider or on a provider governed by non-European law. An exit plan is mandatory for critical cloud services.
Source files from core registries such as the BRP and the BRK may not be stored in the public cloud, and the government advises against using the public cloud for email and documents. Existing services have four years to comply with the policy.
Under BIO2, you demonstrate that measures have been designed, are in place, and are effective. Start with the risk analysis, as that determines which measures you need. In the cloud, the easiest way to provide this evidence is through the platform itself: a landing zone as code, policies that block or report anomalies, centralized logging as an audit trail, and encryption using your own keys.
This way, you don't have to keep track of separate documents for an audit. SUE built a BIO-compliant cloud environment for a government organization using this approach.
BIO2 is the new Government Information Security Baseline and has replaced BIO 1.04 as of 23 September 2025. It is based on ISO 27001 and ISO 27002 from 2022. The three fixed baseline security levels are being phased out: you select measures based on a risk analysis and supplement them with the government measures that apply to you.
BIO2 is legally linked to the Dutch Cybersecurity Act and thus fulfills the duty of care for government organizations.
Platform Engineering
Adoption by developers, continuing to maintain the platform, and demonstrating its benefits. Having multiple platforms running side by side and a platform designed without input from developers are the most common causes of problems.
Four metrics from the DORA study for measuring software delivery: deployment frequency, time from commit to production, the percentage of changes that lead to an incident, and recovery time after an incident. They show whether a platform makes delivery faster and more stable.
Backstage is an open-source framework for developer portals, originally developed by Spotify and now a project of the Cloud Native Computing Foundation. It offers a service catalog, templates, and plugins. It is flexible, but requires in-house development resources to set up and maintain.
Ownership. Your team determines the roadmap, the standards, and what the platform delivers. SUE collaborates on the development, contributes its expertise, and can take over the day-to-day management of clusters and tooling, freeing up your team’s time for the developers.
Treat an agent as an additional user of the platform. SUE grants agents access through the platform itself, with their own identity, only the permissions required for the task, and logging of every action. Changes made by an agent go through the same pipeline, scans, and reviews as those made by developers.
We use the tools your teams are already using, whenever possible. Where something is missing, we use GitLab for CI/CD and Argo CD for GitOps, among other tools. Kubernetes usually serves as the foundation, whether on AWS, Azure, Google Cloud, a European cloud, or in your own data center. For developers, the platform looks the same everywhere.
Red Hat
With Leapp, you perform an in-place upgrade for each major version—so first from RHEL 8 to 9, and then to 10. For servers with a lot of configuration drift, a fresh installation is often faster, especially if you’re working with Ansible or image mode. SUE migrated the entire CentOS environment to RHEL at Rijk Zwaan. We determine the best approach for each server role.
Start by taking stock of your vCenter environment: What VMs, networks, and dependencies—such as NSX—do you have? Then migrate in waves using the Migration Toolkit for Virtualization, which transfers VMs from vSphere to OpenShift Virtualization. Ansible playbooks validate each wave and keep a rollback ready. Plan ahead, because general support for vSphere 8 ends on 11 October 2027.
OpenShift Virtualization Engine is an edition of OpenShift designed exclusively for virtualization workloads, and it includes the Migration Toolkit for Virtualization. If you want to run containers in addition to VMs, or modernize your applications in the future, choose an edition of OpenShift that supports containers. We’ll help you choose based on your roadmap.
OpenShift Virtualization runs your VMs on the KVM hypervisor within OpenShift, with live migration and, starting with version 4.21, cross-cluster live migration as well. Red Hat is positioned as a Leader in the 2026 Gartner Magic Quadrant for Server Virtualization Platforms. Whether it’s the right fit depends on your workloads and dependencies, such as NSX. We’ll assess that for you in advance.
Software & SaaS (ISV)
Make your choice based on your product roadmap, not on which team is shouting the loudest. Compare the platforms based on architecture, technical debt, business logic, API maturity, cloud costs, and security. With “ reverse architecting ,” you can see which functionality is unique to a single product’s code and therefore needs to be migrated to the platform you choose to keep. SUE uses the same six pillars for this as in the Technical Due Diligence on the Private Equity page, but after the deal rather than before it.
Yes, as long as you don’t rebuild everything all at once. Take one component at a time from the old code and deploy it as a service with an API alongside the existing product. The old application calls that service until the old part can be phased out. Start with the components you’ll need to tweak anyway as part of your roadmap; that way, each step delivers both modernization and a new feature at the same time. CarWise operates this way with two parallel tracks: the desktop software remains in operation while the new SaaS version grows. Just make sure to determine in advance how much of your development capacity will go toward modernization; otherwise, the roadmap will always take precedence.
SUE, a cloud native solutions partner based in Geldermalsen, has been modernizing mission-critical software since 1997, with over 150 engineers and more than 500 projects. For software companies, we start with Re:App, our proprietary tool for AI-driven reverse architecting. It reveals the business logic embedded in the code and how it’s tied to the interface and database. We then modernize each component individually. CarWise, for example, is migrating a .NET desktop application with millions of lines of C# code to SaaS. With SUE’s help, Colect reduced its AWS costs by 43% and improved performance by 20%.
SUSE
Careers
Yes. You’ll receive a study budget, paid study days…, and time to earn certifications. Every Thursday evening is study night. Collectively, our colleagues hold more than 1,150 certifications.
Yes. If you don't see a suitable job opening, please send your resume and tell us what you're looking for using the form on the job listings page. A recruiter will contact you.
You'll take a personality test. If you're applying for a technical role, you'll also take a technical test. We'll discuss the results during the second interview.
The process from application to job offer takes a maximum of two weeks. It consists of five steps: you submit your resume and cover letter, an initial interview, an assessment, a second interview, and the job offer.
Wiz
Wiz continuously assesses your environment against frameworks such as CIS and PCI DSS and identifies who is responsible for resolving each finding. You can use these reports as evidence during an audit or when reporting to your board. Payment service providers Buckaroo and Huisman use SUE in this way. Compliance remains a matter of policy and processes, and we work with you to develop those.
Start by taking inventory of what’s running. Wiz uses AI-BOM to identify which models, agents, and AI tools are running, and uses AI-SPM to check their configuration and permissions. Next, restrict the permissions of agents and set up monitoring for the attack vectors that Wiz identifies.
Not for the basics. Wiz connects agentlessly via your cloud providers’ APIs and scans workloads without installing anything. For runtime detection—such as suspicious behavior in a running container—there’s the optional Wiz Runtime Sensor, which runs on eBPF. We recommend starting with the agentless scan and adding the sensor only to clusters where you need runtime protection.
CSPM (Cloud Security Posture Management) checks the configuration of your cloud accounts for errors and deviations from standards. A CNAPP such as Wiz adds, among other things, workload and container security, identities, IaC scanning, and runtime protection to a single platform. In Q1 2026, Forrester named Wiz a Leader in the Wave for Cloud Native Application Protection Solutions.
Yes. Google completed the acquisition on 11 March 2026, and announced that Wiz will retain its brand and remain available on AWS, Microsoft Azure, Google Cloud, and Oracle Cloud. The European Commission approved the deal in February 2026 without conditions, explicitly addressing the risk that Google might offer Wiz exclusively on its own cloud platform.
Health Care & Hospitals
Yes, but as a healthcare provider, you remain responsible under the Dutch Cybersecurity Act and NEN 7510. Your managed service provider must therefore demonstrably meet the same requirements. Specify in the contract who is responsible for patching and monitoring, how quickly an incident must be reported to you so that you can meet your own reporting obligations, and where your data and the administrators are located.
If the supplier handles personal data, you’ll also need to enter into a data processing agreement. With Managed Services, SUE takes over the management of Linux, Kubernetes, and the cloud, with terms and conditions that you can include in your own audit. For more details on what to include in the contract, see the guide on outsourcing IT management.
If you have a NEN 7510 certificate, you must transition to NEN 7510:2024 by 20 February 2027. After that date, certificates based on the old standard will expire. The new version follows the structure of ISO 27001 and 27002 from 2022, with new and restructured controls, including those for cloud services and suppliers.
Since 15 August 2026, the healthcare sector has also been subject to the Dutch Cybersecurity Act. This Act imposes a duty of care on the boards of medium-sized and large healthcare providers. NEN 7510:2024 is the most logical way for the healthcare sector to demonstrably fulfill this duty of care.