Managed Linux
Managed Linux is the management of your Linux servers by SUE engineers: monitoring, patching, upgrades, and incident resolution, with terms outlined in an SLA. We manage RHEL, SLES, Ubuntu, Debian, Rocky Linux, and AlmaLinux. SUE is ISO 9001 and ISO 27001 certified and manages Linux environments for SIDN and Rijk Zwaan, among others.
- 24/7 Monitoring
- Proactive Incident Response
- Permanent engineers who know your environment
- Custom SLA
The advantages of Managed Linux at SUE
At SUE, we take full responsibility for your Linux infrastructure and ensure uptime, security, and performance, so your team can focus on what matters most: your core business. With experience in Linux engineering dating back to 1997, our dedicated experts provide continuous, proactive support that goes beyond traditional service models.
Our Managed Services are designed for stability, performance, and scalability. We act as an extension of your team and provide direct access to engineers who know your environment inside and out. From real-time monitoring and on-site collaboration to continuous optimization: we keep your systems running. Ready for the next step? Whether you’re modernizing, migrating, or moving to the cloud, we help connect legacy systems and new technologies without interrupting your services.
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Optimized performance and uptime
Thanks to continuously optimized systems and proactive monitoring, we minimize downtime and ensure that your mission-critical applications remain highly available.
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Enhanced security
24/7 monitoring and vulnerability management strengthen your Linux environment against ever-changing cyber threats.
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Lower costs and better ROI
By outsourcing Linux management, you can reduce internal overhead and get more value from your infrastructure investments.
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Access to specialized expertise
You'll have immediate access to experienced Linux engineers who can resolve complex issues quickly and effectively.
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Simplified management and a focus on your core business
We manage day-to-day operations entirely, so your internal resources can focus on strategic priorities.
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Scalability and Flexibility
Linux environments scale effortlessly to meet your changing business needs and provide room for growth.
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Proactive Problem Solving
Potential issues are identified early on and resolved before they impact operations, ensuring that your environment remains stable and resilient.
To find out which distribution is right for your next step, read the guide “Choosing a Linux Distribution.” You can find all of SUE’s management services on the page Managed Services. To learn how SUE migrates and automates Linux environments, visit the Linux page. If you have up to 150 servers, outsourcing Linux management—a fixed package at a fixed price—is the right choice for you.
What is included in Managed Linux Services?
Our Managed Services are made up of building blocks. These building blocks can be used separately, but work best in combination. Our Linux services cover all critical capabilities.
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Observability
Advanced, continuous monitoring that provides complete visibility and performance insights for business-critical applications and infrastructure. Aggregated metrics, logging, and APM are combined with ML-driven forecasting to identify potential issues and growth patterns early on.
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Automation & Incident Response
Provisioning and management of infrastructure with Infrastructure as Code and automation tools for a secure and scalable foundation. Combined with 24/7 incident response, this ensures operational agility, self-service capabilities, and rapid problem resolution.
03
Capacity Planning & Change Management
We analyze usage trends and predict growth so that your environment moves with your business. With Business, Service, and Component Capacity Management, we manage resources efficiently.
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Security & Compliance
From vulnerability management and patching to identity and access controls: we ensure that your Linux systems are secure and comply with regulations and internal policies.
05
Business Continuity
Through disaster recovery planning, tested backups, and structured incident management, we minimize disruptions and recover quickly.
06
System Maintenance and Upgrades
We provide regular updates, patching, and version upgrades to keep your Linux environment secure, stable, and in line with best practices. This reduces technical debt and prevents Compatibility issues.
Trusted by companies that lead the way
How Managed Linux keeps critical systems running for our customers
A robust Linux infrastructure for optimal airport operations
Migration from CentOS to RHEL at Rijk Zwaan
Why you want Managed Linux from SUE
Linux offers a great deal of freedom in terms of setup and configuration. As a result, effective management requires in-depth knowledge—from kernel settings for real-time applications to SELinux or AppArmor. SUE has been managing Linux environments since 1997. We keep your critical systems secure and stable, freeing up your team’s time for innovation. For example, we’ve helped Vanderlande and Rijk Zwaan.
We perform patching and modifications in accordance with ISO 9001, and security in accordance with ISO 27001. These are audited annually by an external auditor.
Key steps in our onboarding process
Our onboarding process ensures a smooth and transparent transition to Managed Services. We start with a clear picture of scope and SLAs, followed by technical onboarding and monitoring integration. Expectations, escalation paths, and responsibilities are documented. After go-live, we remain closely involved with monitoring, fine-tuning, and optimizations.
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Intake: We coordinate the scope and SLAs with all stakeholders.
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Technical Onboarding: Integration with Your Monitoring Strategy and Assessment of the IT Landscape.
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Defining Roles and Escalation Paths: Defining responsibilities, escalation paths, and standard and non-standard procedures.
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Go-live and implementation: Deployment of tools and automation; fine-tuning of thresholds.
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Ongoing management and evaluation: Continuous optimization, monitoring, and adaptation to changing needs.
Frequently asked questions
All frequently asked questionsWant to hand over your Linux administration to SUE?
Want to hand over your Linux administration to SUE?
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