Managed Services
Many companies are becoming more and more technology driven. But finding the right people with the right skills is difficult. On top of that, a significant portion of time goes to operations instead of innovation. Building on 27+ years of experience, we bridge the gap between old and new tech. Whether you’re moving to the cloud, containerizing workloads, or scaling your architecture, SUE has the experience and expertise to drive a zero-disruption transformation.
- 24/7 monitoring
- Proactive incident response
- Tailored Personal Service
- Custom SLAs & DAP
Advantages of Managed Services Linux at SUE
At SUE, we take full ownership of your Linux infrastructure ensuring uptime, security, and performance so your team can focus on what matters most: your core business. Backed by over 27+ years of Linux engineering experience, our dedicated experts deliver always-on, proactive support that goes far beyond traditional service models. Our managed services are designed to provide maximum stability, high performance, and seamless scalability. We work as an extension of your team offering direct access to the engineers who know your environment inside and out. From real-time monitoring and on-site collaboration to continuous optimization, we keep your systems running at their best. Ready for what’s next? Whether you’re modernizing, migrating, or moving to the cloud, we help bridge legacy systems and emerging technologies ensuring a smooth, zero disruption transformation.
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Optimized Performance and Uptime: With continuously tuned systems and proactive monitoring, we minimize downtime and keep your critical applications highly available.
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Enhanced Security: 24/7 monitoring and vulnerability management strengthen your Linux environment against evolving cyber threats.
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Reduced Costs and Improved ROI: By outsourcing Linux management, you eliminate significant internal overhead and gain more value from your infrastructure investments.
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Access to Specialized Expertise: Gain direct access to experienced Linux engineers who resolve complex issues quickly and effectively.
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Simplified Administration and Focus on Core Business: Daily operations are fully managed by our team, allowing your internal resources to focus on strategic priorities.
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Scalability and Flexibility: Linux environments are scaled seamlessly to meet your evolving business demands—ensuring agility and room for growth.
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Proactive Problem Solving: Potential issues are detected and addressed before they can affect operations, maintaining a stable and resilient environment.
What's Included in Managed Linux Services?
Our Managed Services are based on building blocks. These ‘building blocks’ can be utilized separately, but work best together all at once. Our Linux services cover every critical capability:
01
Observability
Advanced, continuous monitoring providing comprehensive visibility and performance insights for your business-critical applications and infrastructure. Aggregate metrics, logging and APM are combined with ML-powered forecasting to identify potential issues and growth patterns before they affect your systems.
02
Automation & Incident Response
Provision and manage infrastructure with IaC and automation tools, creating a secure, scalable foundation. Combined with 24/7 incident response, this enables operational agility, self-service options, and fast resolution of issues.
03
Capacity Planning & Change Management
We assess usage trends and forecast growth to ensure your environment scales with your business. Through Business-, Service-, and Component Capacity Management, we manage resources efficiently.
04
Security & Compliance
From vulnerability management and patching to identity and access controls, we ensure your Linux systems are secure and meet regulatory standards and internal policies.
05
Business Continuity
With disaster recovery planning, robust backup strategies and structured incident management, we ensure minimal disruption and rapid recovery during outages or failures.
06
System Maintenance and Upgrades
We take care of regular updates, patching, and version upgrades to keep your Linux environment secure, stable, and aligned with the latest best practices. This helps reduce technical debt and prevent compatibility issues.
How Linux Managed Services keep critical systems running for our customers
Ensuring Seamless Airport Operations with Robust Linux Infrastructure
Meeting Compliance Requirements by Migrating from CentOS to RHEL
What challenges do we solve for Linux?
Managing Linux environments presents unique challenges that often go unnoticed, until they threaten your business continuity. Making sure it’s hardened against the modern thread landscape. But also set up to maximalize the performance out of every compute cycle. From configuring the linux kernel for unmatched performance or real-time operation to setting up SElinux/AppArmor to make it military-grade secure. Linux environments require deep expertise because of the flexibility in setup and configuration. That’s where SUE comes in. We manage your critical systems so your team can focus on innovation, while we provide continuous support and strategic guidance to help you innovate faster. Discover how we helped two clients modernize and manage their Linux environments.
Trusted by companies that lead the way
Key steps in our onboarding process
Our onboarding process ensures a smooth, transparent transition into managed services. We start with a clear understanding of your scope and SLAs, followed by technical onboarding and monitoring integration. We define expectations, escalation paths, and responsibilities. After go-live, we continue with close monitoring, fine-tuning and optimizations.
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Initial review: We clarify the scope and SLAs to align all stakeholders.
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Technical onboarding: Integration with your monitoring strategy and assessment of your IT landscape.
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Aligning Responsibilities & Escalation Paths: Defines responsibilities, escalation paths, and standard/non-standard procedures.
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Go-live & implementation: Tools and automation are deployed, thresholds are fine-tuned.
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Ongoing Operations & review: Continuous optimization, monitoring and alignment with your evolving needs.
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